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How to Fix ‘Surface Pen’ Not Working Problem!

How to Fix It If “Surface Pen Not Working!’ Let’s say you are working on your Microsoft Surface Book Pro with your Surface Pen, giving some presentations to your team and suddenly your Surface Pen stops functioning. I know that feeling. You will be really frustrated and irritated because your pen stopped working while you were doing some important presentations or work and in the middle of nowhere it stops functioning.

Surface Pen is a active stylus and digital pen which was developed by Microsoft Corporation in July 2012. It is basically designed to showcase the digital pen computing capabilities of Microsoft’s Windows Operating System. In this article we are here to focus on how to fix Surface pen not working problems.

Well there can be many reasons why your surface pro pen is not working. No worries, we assure you that your Surface pro pen is not physically damaged and in this guide we are going to explain how you can fix Surface pen not working problem.

How to Fix Surface Pen Not Working Issue

Surface pen uses the Penabled technology which was designed by Wacom Japanese company. This pen comes with one physical button which help us to navigate and take access of our Surface book up to some limits. Personally we have seen people using this pen only at the time of presentation so that the person who is presenting something on the screen can able to explain everything properly to his audience using this pen.

This pen really looks cool when we use it, using this pen we can write anything on the screen, and we can also erase it using erase tip which you will find on the top of the pen, we can even change slides by pressing that button and many more things.

This pen just make our work easier, better and faster but there many problem which shows up when we are using this pen and some of them are connectivity, battery and less accurate.

To overcome surface pro pen not working problems we have written few methods for you which can help to make this pen as good as when it was new.

Method 1: Replace the Battery of your Surface Pen with New One

The Microsoft Surface Pen uses AAAA battery. When you unbox your this Surface, you will find an extra battery with this pen and this is what the best thing I love about Microsoft products.

Lets say your physical button stops working or you are not able write anything on your screen then remove the old battery and insert the new battery. If you don’t have battery then you can buy it from any local store or online at Amazon.

Method 2: Start Repairing the Surface pen with your Tablet

We all know that Surface pen is a wireless pen and it connects to our Microsoft Surface tablet using Bluetooth 4.0, maybe your tablet bluetooth is not functioning properly and this is why your Surface pen is malfunctioning. So here in this method we are going to repair it.

Step 1: Unlock your Microsoft Surface tablet and open Settings.

change pc settings
change pc settings

Step 2: It will open a small Control Panel window and there you have to tap on Change PC Settings.

Step 3: Inside PC Settings, you will find Bluetooth, Tap on it

Step 4: Now you will find your Surface Pen in Bluetooth paired devices, you just have to tap on Remove Devices.

surface pro pen not working
surface pro pen not working

Step 5: Now we need to re-connect our Surface pen to our tablet. So press the button which you will find on top for 7 seconds. After 7 seconds it will start flashing green light and there you have stop.

Step 6: In your Tablet, check for new bluetooth devices and you will find Surface Pen. Tap on Pair Device.

Step 7: It will connect you pen to your tablet and then try to use your pen on your tablet and check whether it is working properly or not.

Method 3: Update Surface Pen Drivers

Still your surface pen is not writing? We think there will be an issue with Surface pen drivers. So in this method we are going to fix surface pen driver error to make sure that our software drivers are able to communicate with tablets internal hardware.

  1. We will need to install Driver Easy program in our tablet. Download Driver Easy software from this here: “http://www.drivereasy.com/DriverEasy_Setup.exe“.
  2. Install it and Run the software.
  3. Tap on Scan Now button and it will start scanning for updates.
  4. Once the scanning completes you will find list of updates and from there you have to select Surface Pen and Tap on Update button as shown in this image.
  5. It will automatically download and install the update in your tablet. Once this part is completed, you have to restart your tablet to make sure that all the changes are saved and successfully applied.

Still wondering why your surface pen isn’t working? Then you can try to figure out what’s wrong with it and try to fix it.

If your surface pen is not working properly, here is where you can troubleshoot with your surface pen. Just restart your surface and try pairing it again. If you don’t know how to remove it, just select “Start,” go to the settings, and select “Bluetooth and devices.” In the list of devices, you can select your pen to remove it. If you’re still having problems fixing this, just use the top of your pen to press and hold the stop button of your pen for 5 to 7 seconds until the LED flashes white. When Bluetooth pairing mode is turned on, select your pain to pair it with your surface.

Fix the Surface Pen Issue with Microsoft Steps:

If your surface pen isn’t working, follow these 7 steps to get it working again.

If you are having issues with your Surface Pen working correctly (like connecting to Bluetooth, writing, or opening apps), follow the steps in this video to diagnose and solve the issue. 1. Test your pen by inking, writing, or erasing in OneNote, Sticky Notes, or Fresh Paint. If your pen works in one of these apps, then the app you want to use may not work with pen.

2. Open apps and use your Surface with touch. If you can’t use your finger on your Surface, go to: https://support.microsoft.com/en-us/h… After touch is working, try your pen again.

3. Check the battery level of your pen. If you’ve paired your pen you can check this in your settings. Go to Start — Settings — Devices — Bluetooth & other devices, then find your pen to see the battery level. If the battery is low or doesn’t have power, you may need to change or charge your battery. How to change the battery in your Surface Pen with no clip: https://youtu.be/5A_iK_QrVwo

4. Check your pen settings. To check your cursor, handwriting, and top button settings, go to Start — Settings — Devices — Pen & Windows Ink. To check your pen pressure settings, open the Surface app and select the Pen tab to adjust it.

5. Check the LED light on your pen. If you aren’t sure what the LED light on your pen means, go to the section My pen won’t pair with my Surface (https://support.microsoft.com/en-us/h…) or The light on my pen is blinking red or doesn’t turn on (https://support.microsoft.com/en-us/h…).

6. Update your Surface. See Install Surface and Windows updates (https://support.microsoft.com/en-us/h…) and Download drivers and firmware for Surface (https://support.microsoft.com/en-us/h…).

7. Run the Surface Diagnostic Toolkit: https://support.microsoft.com/en-us/h…

How to Fix if ‘Surface Pen not working!’Also Read: 10 Tips to Save Money (Cashback) on Online Shopping And Bill Payments


So That’s it, this was all about Microsoft Surface Pen Not Working Issue, we have personally tried and test all the methods above and it has worked for us. If you get problems while following this guide then please let us know in comment section below and we will surely help you out.

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